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VNIS Help Center
Account
Getting Started
VNIS Overview
Onboarding
Platform operation
Domain configuration
FAQ
Account
Account Overview
Account management
Subscription plan
Free credit and Free tier
Payment and billing
DNS
DNS Overview
DNS management
DNS Analytics
FAQ
Multi CDN
Multi CDN Overview
Cache control
Origin configuration
CDN management
Origin Shield features
SSL
Multi CDN Analytics
Orchestration and Analytics
Orchestration and Analytics Overview
Orchestration
Data Feeds
Pulse and Optimization Analytics
Origin Shield
Origin Shield Overview
Origin Shield management
WAF
Bot management and DDoS mitigation
API protection
Origin Shield Analytics
Account takeover prevention
Tiered cache
Video Stream
Video Stream Overview
Video Stream setup
Video Stream Concepts
Video Stream Analytics
Video stream player
Marketplace
Marketplace Overview
Power-Ups
Power-Ups management
Support packages
Account
Learn how to manage your VNIS account, plan, billing, and more.
Account Overview
Manage your VNIS account
Account management
How to add teammates with custom feature access? (Enterprise)
How to manage teammates' accounts? (Enterprise)
Understanding the Audit Log
How can I change or reset my password?
Can I change my email address?
Can I delete my account?
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Subscription plan
How to upgrade your plan?
Which CDNs are available on each plan?
Can I downgrade my plan?
Free credit and Free tier
Understanding VNIS Free credit
Understanding VNIS Free tier
Payment and billing
How does the credit limit work?
Where can I download my invoice?
How is prorate calculated?
Why did my payment fail? What can I do about it?
What will happen if my payment process fails?
What is your refund policy?
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